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Firm Academy


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A tailor-made virtual academy with resources from the world’s top experts, specially selected for law, accountancy and professional service firms. For better quality learning and reduced training spend.

360 Degree Feedback

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Our 360 degree feedback process helps partners and senior professionals pinpoint perceived strengths and areas for development and is an excellent catalyst for performance improvement, either as a one-off or as part of an ongoing performance management process. More ...

Winning Firm Alliance


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Phil is a member of the Winning Firm Alliance a group of leaders in their respective fields who share a passion for bringing about positive change in professional service firms.

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Phil Gott - Director

Debby Gambling - Business Manager

Peopleism Limited
The Hollow Tree
High Street
Stoke Goldington
Newport Pagnell
Buckinghamshire
MK16 8NP
+44 (01908) 551285

Yahoo!’s ‘no’ to telecommuting

The people at struggling Yahoo! probably expected great things when Marissa Mayer took up the reins following her successes at Google. What they most likely did not expect was an edict that flexible working is no longer acceptable and from June staff must be present in the office or find another job. (You can see [...]

Flexible working finally coming of age?

A survey by LinkedIn asked more than 7,000 global professionals which tools and trends they think will disappear from offices in the next five years.

The three that topped the list were tape recorders, fax machines and the Rolodex (does anyone really still use those?).

But fourth on the list, named by 57% of respondents, was ‘standard [...]

The Shifting Focus of L & D

To be successful, professional service firms have to find common ground between the capabilities of their people and the needs of their clients.

It follows that the performance of the people within a firm will need to be aligned with the requirements of the firm’s clients. Learning & Development can help to achieve this but, to [...]

HRM = Human (Resource) Relationship Management

Those in positions of leadership within professional service firms serve two masters – their clients and their people. Both are essential for a firm to exist and both must be kept happy for the firm to thrive.

Client Relationship Management has taken hold as a process to help ensure that firms keep their valued clients happy. [...]

Bury My Heart

Here is a quote from a new book Bury my heart at conference room B:

“It’s impossible for your company to get what it wants most if managers have to make a choice between their own values and company priorities. You will never really work for your company until your company really works for you.”

I think [...]

Retaining good people – time for an away-day?

Many people will have remained with their current employer over the past few months not through loyalty but because market conditions have presented them with few alternatives. That will soon change and as the market recovers we can expect a surge in moves from one firm to another. This is a real opportunity for those [...]

Managing talent in the current climate – HR toolkit

I have just revised my chapter on Talent Management in The Law Society’s HR Toolkit (it is just as relevant to other types of professional firms).

Last year I added a section on managing people through difficult times. Though difficult times are certainly still with us, the climate has moved on again. Here are some of [...]

Who are your kind of people? How do you attract them to your firm?

 
The Economist recently published an interesting interesting report on Google.

Apparently the company ran a billboard advertisement with the intriguing riddle “{first 10-digit prime found in consecutive digits of e}.com.” The answer, 7427466391, is a sequence that starts at the 101st digit of e, a constant that is the base of the natural logarithm.

Now I would not [...]

Turning mistakes into mastery

The worst thing that can happen to a juggler during a public performance is that they drop the ball. The shame. The loss of credibility. The hurt pride. Or so you might think.

Yet accomplished jugglers like Rob Peck see mistakes not as a disaster but as an opportunity to shine; acknowledging his fallibility without it [...]