Client feedback in the last month

Firm Academy


falogo
A tailor-made virtual academy with resources from the world’s top experts, specially selected for law, accountancy and professional service firms. For better quality learning and reduced training spend.

360 Degree Feedback

falogo
Our 360 degree feedback process helps partners and senior professionals pinpoint perceived strengths and areas for development and is an excellent catalyst for performance improvement, either as a one-off or as part of an ongoing performance management process. More ...

Winning Firm Alliance


wfafounders
Phil is a member of the Winning Firm Alliance a group of leaders in their respective fields who share a passion for bringing about positive change in professional service firms.

Contact us


Phil Gott - Director

Debby Gambling - Business Manager

Peopleism Limited
The Hollow Tree
High Street
Stoke Goldington
Newport Pagnell
Buckinghamshire
MK16 8NP
+44 (01908) 551285

Yahoo!’s ‘no’ to telecommuting

The people at struggling Yahoo! probably expected great things when Marissa Mayer took up the reins following her successes at Google. What they most likely did not expect was an edict that flexible working is no longer acceptable and from June staff must be present in the office or find another job. (You can see [...]

When will professional service firms really embrace telecommuting

Allowing (or even requiring) people to work from home for part or all of their working week can significantly reduce overheads (by $11m per year for the US Patent Office and $96 m for Sun Microsystems). It also benefits staff , who generally welcome the opportunity to avoid travelling to the office every day. Research [...]

‘You know….you know….you know.…’

It used to be ‘like’, then ‘sort of’ and ‘kind of’ but now it is definitely ‘you know’. The most overused meaningless filler phrase of them all.

And it’s everywhere. Notice people in casual conversations, in business presentations, in interviews on the TV and radio. Even the interviewers are catching the virus. Go on, next [...]

Don’t present it, dance it

As someone who trains lawyers and accountants in presentation skills, I have never seen dancing as a necessary part of my skill set (and it certainly is not part of my skill set).

Yet you are now being urged by molecular biologist John Bohannon to ‘dance your next presentation’. In this TEDx talk he perfectly [...]

The quiet revolution… introverts inherit the earth

Often when I am providing training and coaching to professionals I hear confessions that they are not good presenters or communicators because they are not naturally outgoing.

As an introvert myself, I know that introversion can, but need not, hold people back. Indeed, for the first half of my life I viewed introversion as a weakness, [...]

The most dangerous sentence in the world

In the same way that firms should find out what their clients want, they have to become better at finding out what their people want too.

When we carry out employee opinion surveys on behalf of professional service firm clients (they really have to be administered by an objective 3rd party if they are to be [...]

The movie ‘Inception’ and an easier way to reap the benefits of planting ideas

When helping people to learn, should you just tell them the answer or allow them to come up with an answer for themselves?

This blog post  by Aman Basanti of the Age of Marketing describes research which shows that people will be more committed to ideas that are their own rather than those offered to them.

Interestingly, [...]

Angry Birds, a sophisticated law firm, and how metaphors help to change behaviour

In a recent blog post , lawyer Gerry Riskin (Amazing Firms, Amazing Practices) tells how one of India’s most sophisticated law firms communicated to new recruits the importance of trying first and only then asking for help. To paraphrase the way the firm communicates this:

‘In the game ‘Angry Birds’ you have to shoot birds at [...]

Managing talent in the current climate – HR toolkit

I have just revised my chapter on Talent Management in The Law Society’s HR Toolkit (it is just as relevant to other types of professional firms).

Last year I added a section on managing people through difficult times. Though difficult times are certainly still with us, the climate has moved on again. Here are some of [...]

Stop de-motivating your people

You cannot put motivation into people. All you can do is to draw out and channel their self motivation. Unfortunately most managers unwittingly stifle motivation.

In Why Your Employees Are Losing Motivation Harvard Business School writers cite 8 things you should do:

Instill an inspiring purpose
Provide recognition
Be an expediter for your employees
Coach your employees for improvement
Communicate fully
Face [...]